In short: Nouvel is a Swiss family business from Triengen, in the canton of Lucerne, founded in 1964 and specialising in table cooking: raclette, fondue and grills. Raclette Club doesn’t have a Nouvel review yet, but here is what you need to know about the brand.
The brand in a nutshell
A family affair, quite literally. According to Nouvel, the public limited company was founded in 1964, and its head office and warehouse were built in Triengen in 1980. Management passed from Alois Gilli, the first generation, to Markus Gilli in 2003, then to Michèle Gilli, the third generation, in 2023. Along the way, the firm opened Nouvel Japan in 1999, SwissTrend in Hong Kong in 2015 and Nouvel DE, in Germany, in 2020.
Its motto fits in four words: “Innovative Tischkultur seit 1964”, innovative table culture since 1964. Nouvel explains that its products are designed by an international design team, then manufactured to its specifications. The brand says it has long-standing partnerships with the major Swiss retailers and many specialist housewares shops.
On video
Video: NouvelAG on YouTube. Official Nouvel presentation video, a “Swiss family business since 1964”.
Video: NouvelAG on YouTube. Official Nouvel video: a traditional Swiss cheese fondue.
Video: NouvelAG on YouTube. Official Nouvel video of a foldable raclette, for up to 8 people according to the brand.
Nouvel at Raclette Club
No Nouvel review at Raclette Club yet, so no table or button here. According to its website, the brand covers almost the whole Swiss table: cheese fondue pots and sets in earthenware, ceramic, cast iron, cast aluminium or enamel, for home and professional use; raclette grills, classic or for omelettes and pancakes; meat and vegetable fondue; table grills, pizza ovens, hot stones, Tatar hats, crêpe plates and chocolate fondue. Nouvel also represents other brands, including the raclette products of TTM.
What we think
What we like about Nouvel is the seriousness of a firm that has done just one thing for sixty years: getting people to eat around an appliance in the middle of the table. The range is wide, from a foldable raclette for eight to fondue pots in every material, and the brand shows its products in official videos rather than in promises. Three generations of Gillis is also a form of consistency guarantee, if not a written one.
The catch is precisely the written part. We found no published warranty length, and the website is mostly in German. The brand is everywhere at Swiss retailers, but we found no official distributor in France: buying one from abroad can take some patience, or a trip across the Jura. Which, let’s be honest, is an excellent excuse for a raclette in a chalet.
Which model should you choose?
- For a candle raclette or a Swiss raclette oven: the appliances from TTM, a brand Nouvel also represents.
- For an electric raclette grill for 8: our raclette grill comparison, until we publish a Nouvel review.
- For a cheese fondue: our fondue section, with cast iron pots and complete sets.
- For raclette and fondue in one appliance: our selection of 2-in-1 raclette and fondue appliances.
Frequently asked questions
What is the warranty on Nouvel raclette grills?
We found no warranty length published by Nouvel. Bought in the European Union, appliances are covered by the legal guarantee of conformity of at least 2 years: keep your invoice and read the manual.
Where can you find Nouvel spare parts for a raclette grill?
The safest route is the contact page on Nouvel’s website, in Triengen, with the exact model reference (a six-digit number, such as 403544). We found no Nouvel parts shop in France.
Where can you buy a Nouvel raclette grill?
Mainly in Switzerland: Nouvel works with the major retailers and specialist housewares shops, and its appliances are sold at chains such as Fust, MediaMarkt Switzerland or Galaxus. We found no official distributor in France.
