In short: Livoo is a French small appliance brand created in 2018, born from a family-owned Alsatian company. At Raclette Club, we feature the Livoo DOC234, a combined raclette and fondue grill for very large tables, up to 12 people.
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The brand in a nutshell
Livoo is a young brand, but not a beginner. According to its website, it was created in 2018 by a family-owned Alsatian company with more than 40 years of experience in small appliances. Its legal notice names the site’s publisher: the company Delta, in Mundolsheim, north of Strasbourg. The brand states more than 50 employees and a 17,000 m² warehouse, and presents itself as a specialist in home small appliances, kitchen items, high-tech and outdoor gear.
Again according to Livoo, 2019 marks its arrival at Cora, its first trade show abroad (IFA in Berlin) and a first EcoVadis CSR certification. In 2020, the brand launches its website, its social media and an after-sales service that makes spare parts available, then changes its positioning and colors in 2021. It now states a 2-year warranty on its products. On the cheese side, the range includes raclette grills, fondue sets and combo machines, including the one in our selection.
Video
Video: Marmiton on YouTube. A short Marmiton recipe made with a Livoo fondue maker (a different model from the DOC234).
Video: Art de Vivre Tech on YouTube. Review by the Art de Vivre Tech channel of the Livoo DOC242 raclette grill for 4, a smaller model from the brand.
Video: Gadgets Cuisine on YouTube. Comparison by the Gadgets Cuisine channel featuring a Livoo machine; the model shown is not necessarily the DOC234.
The Livoo DOC234 at Raclette Club
| Model | Type | Who it’s for | Review | Amazon |
|---|---|---|---|---|
| DOC234 (ASIN B084973FFJ) | Raclette and fondue, 12 people, 1,650 W, stone, grill and mini crepes | Very large tables | Read the review | Check the price on Amazon.fr |
What we think
What we remember about Livoo is its sense of the XXL table. The DOC234 states 1,650 W, up to 12 guests and three zones you switch on separately (for 4, 8 or 12 according to Boulanger), with a grilling stone, a grill plate, a mini crepe plate and a fondue pot. In other words: a single machine for the family reunion, and nobody fights over the last raclette pan. The brand also highlights after-sales service with spare parts and a 2-year warranty, which matters for an appliance you only get out a handful of times a year.
The limits are those of a budget-friendly appliance. According to Boulanger, the DOC234 has no thermostat, its plates are not dishwasher safe (the raclette pans are) and it is made in China. One customer review found at La Redoute finds the grill and crepe plates quite small compared with the raclette section. And the listings contradict each other on a few details, such as the number of raclette pans included or the removable plates. So check the contents of the box on delivery, before the twelve guests ring the doorbell.
Which model should you pick?
- For 12 with raclette and fondue: the DOC234, to compare with the other combo machines in our selection of 2-in-1 raclette and fondue grills.
- For just 4 or 6: a more compact machine will be easier to store, see our selection of raclette grills.
- For grilled meat: the DOC234’s stone will do in a pinch, but a true raclette-pierrade does better; see our raclette grills.
Frequently asked questions
What is the warranty on Livoo appliances?
Livoo states a 2-year warranty on its products. Boulanger also states 2 years for the DOC234: keep your receipt.
Can you find Livoo spare parts?
Yes: since 2020, Livoo has offered an after-sales service that makes spare parts available, according to the brand. Go through the help center on its website with the appliance reference (DOC234).
Where can you buy a Livoo raclette grill?
On Amazon.fr, on the Livoo website and at retailers such as Boulanger. Check the exact reference, because the brand offers several appliances with similar names (DOC234, DOC242…).
