In short: Syntrox Germany is a German small-appliance brand sold mostly online, which offers raclette in every shape, often under Swiss place names. At Raclette Club, we feature two of its appliances: the Wades combo for 8 and a Tatar hat with raclette for 6.
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The brand in a nutshell
No century-old forge or family tree here. Syntrox Germany doesn’t tell its story on the pages we could read, and its official website, syntrox.de, is mostly an online shop. According to a German comparison portal and business directories, the brand is linked to a company based in Neustadt in Sachsen, in Saxony, which sells to consumers and businesses alike. No founding date found: we won’t make one up for you.
What we do see is a very wide catalog. The German comparison site Testsieger lists more than 350 Syntrox Germany products, from kitchen accessories to food processors, waffle makers, ice cream makers, slow cookers and fans, including 26 raclette grills. At the Swiss retailers Galaxus and Digitec, its raclette grills carry Swiss place names (Uri, Valais, Lausanne, Chur, Biel, Lugano…): a German brand saluting raclette’s homeland, fair enough.
The Syntrox Germany raclette grill range at Raclette Club
| Model | Type | Best for | Review | Amazon |
|---|---|---|---|---|
| Wades (ASIN B0CQRTXNB9) | 4-in-1 combo for 8: raclette (8 pans), fondue in the center, stone and grill, crêpes and pancakes, 1350 W, adjustable thermostat | Long evenings for six to eight | Read the review | Check the price on Amazon.fr |
| RAC-TAT-1500W (ASIN B01MQGRSMQ) | Electric Tatar hat (savoyard hat) with raclette, 6 pans, 1500 W, adjustable temperature | Grilled meat and raclette fans, for four to six | Read the review | Check the price on Amazon.fr |
What we think
What we like about Syntrox, on paper, is the generosity. Both appliances in our selection have a continuously adjustable temperature, which isn’t always the case at this level, and each wants to do everything: the Wades runs fondue, raclette, stone grill and crêpes on the same table, while the RAC-TAT-1500W grills meat on its dome as the cheese melts in the pans. The kind of appliance that turns dinner into an evening, and the evening into a night.
The catch is the documentation. The manufacturer’s page for the Wades leaves gaps (warranty, fondue capacity, cord) and, for the Tatar hat, several specs come from retailers, as there is no detailed manufacturer page. The brand sells mostly in Germany: as of 10/11/2026, the Wades was unavailable on amazon.fr, but in stock on syntrox.de and sold on amazon.de. For customer service in France, there are simpler options: check the seller’s listing before ordering.
Which model should you choose?
- For 8 with raclette, fondue and crêpes: the Wades, with its 8 pans, central fondue and crêpe and pancake plates. Compare it with our selection of 3-in-1 raclette and crêpe makers.
- To grill meat and melt raclette: the RAC-TAT-1500W and its 1500 W dome. Our comparison of electric savoyard hats pits it against its rivals.
- For a classic raclette, no frills: our selection of raclette grills presents other appliances, better documented in France.
Frequently asked questions
What is the warranty on Syntrox raclette grills?
Syntrox publishes no commercial warranty on the pages we read. For the RAC-TAT-1500W, a French seller states 2 years. In any case, the 2-year legal guarantee of conformity applies in the European Union: keep your invoice.
Where can you find Syntrox spare parts?
We didn’t find a spare parts shop for our two models. The safest route is to contact the seller, or the official syntrox.de shop, with the exact model reference (RAC-1350W-Wades, RAC-TAT-1500W).
Where can you buy a Syntrox raclette grill?
On the official syntrox.de shop, on amazon.de and on Amazon.fr, depending on availability: as of 10/11/2026, the Wades was unavailable on amazon.fr. The brand is also sold in Switzerland, at Galaxus and Digitec.
